Refund and Credit Policy

Prior to Season Commencing:

• Program withdrawal requests made prior to the program start date will be refunded in full.
• Withdrawal and change requests must be in writing by email to westelginsc@gmail.com
• The Skate Canada Fee is non-refundable for any reason

Change Requests After the Program Has Commenced:

• Program withdrawal requests made after the program has started must be made in writing by email to westelginsc@gmail.com within two weeks of starting the program for a refund of 75% of fees paid.  Refunds will not be issued after two weeks and will be credited to the West Elgin Skating Club.
• Refunds will be issued in exceptional circumstances (ie. doctor’s note, illness, injury, other) at the Board’s discretion after the two week period. Please email a written request for a full refund for exceptional circumstances to westelginsc@gmail.com
• The Skate Canada Fee is Non Refundable for any reason.